Make sure you can receive messages at your account email before changing it.
Open Account
Use the account menu to open Account. Review your name, phone, and email.
- These are account details, separate from public store contact details.
Change credentials
Use the Password controls to change your password. For an email change, follow the displayed verification-code process.
- Use a unique password.
- Review the available two-step verification controls on this screen.
Review devices
Open Logged-in devices and inspect the sessions listed for your account.
- Check device descriptions and last activity before revoking sessions.
Remove access
Sign out a specific old device or use the relevant unrecognized, inactive, or other-device action. Confirm the intended scope.
- If you suspect account access was compromised, also change the password and contact support.
CHECK YOUR WORK
You’re ready when…
- Your email and password are current.
- Unwanted sessions have been revoked.
IF SOMETHING DOESN’T LOOK RIGHT
Troubleshooting
Will signing out other devices close this session?
Use the action specifically labeled for other devices and read its confirmation. Individual and bulk actions have different scopes.
Why is a control missing or unavailable?
Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.