Google and Facebook: connect product feeds

Find your catalog feed and configure the channel connection.

Before you start

Have the relevant merchant or business account. External approval and service requirements are separate from Lulu setup.

On a phone? Open the admin menu to find the same section. Screenshots below show the desktop view; tap “Open full size” for a closer look.
STEP 1

Choose the channel

Open Google & YouTube or Facebook & Instagram in the admin. Read How to connect on that screen.

  • Use the account belonging to this business.
STEP 2

Enter account identifiers

Enter the requested merchant, catalog, or pixel identifiers in Connection, then save.

  • Copy identifiers from the provider’s own business tools.
STEP 3

Register the feed

Copy Your product feed URL or Your catalog feed URL and add it to the provider using the channel’s displayed instructions.

  • Review Products in your feed before submitting it.
STEP 4

Check provider diagnostics

Review feed processing and approval in the provider account. Fix rejected products and allow the feed to refresh.

  • A saved connection does not guarantee listing approval or paid advertising.

CHECK YOUR WORK

You’re ready when…

  • The provider has the correct feed URL.
  • Feed diagnostics have been reviewed.

IF SOMETHING DOESN’T LOOK RIGHT

Troubleshooting

Why are products absent from the provider?

Check the Lulu feed contents, provider processing errors, product availability, and account approval status.

Why is a control missing or unavailable?

Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.

Keep going

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