Landed costs: understand your product margin

Account for additional costs when reviewing supplier and group margins.

Before you start

Have supplier unit costs and your own shipping, duty, and handling figures ready.

On a phone? Open the admin menu to find the same section. Screenshots below show the desktop view; tap “Open full size” for a closer look.
STEP 1

Create a cost profile

Open Products → Landed costs and choose Add profile. Name it for the cost scenario it represents.

  • Use a name your team can distinguish from other profiles.
STEP 2

Add cost components

Enter the components offered by the editor and review their calculation order.

  • Keep percentage and fixed components distinct.
  • Use your actual cost assumptions, not the customer shipping charge.
STEP 3

Record purchase costs

For a specific shipment, open its purchase order and review the Landed costs section. Add the applicable costs.

  • Check the allocation and total before saving.
STEP 4

Review the result

Use the landed-cost analytics and group margin views where available. Investigate products without a unit cost before relying on margin totals.

  • Revisit assumptions when supplier or freight prices change.

CHECK YOUR WORK

You’re ready when…

  • The cost profile has the intended components.
  • Margin calculations include recorded unit costs.

IF SOMETHING DOESN’T LOOK RIGHT

Troubleshooting

Why are some variants excluded from margin?

Their unit cost may be missing. Add the cost and check the report again; sales price alone cannot establish margin.

Why is a control missing or unavailable?

Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.

Keep going

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