Know which information is necessary to deliver your products.
Open Checkout
Go to Settings → Checkout. Review Configuration and Customer contact method.
- Choose the contact information your fulfillment process needs.
Review customer fields
Set the available Customer information and Customer accounts options.
- Avoid requiring information that your process does not need.
Review order options
Inspect Marketing options, Terms of service, Tipping, and other order controls shown in this store.
- Marketing consent should be a deliberate customer choice.
- Keep customer-facing wording consistent with your policies.
Test the form
Save and run through checkout on desktop and mobile with your own test details.
- Check required-field messages and the final total.
- Verify payment and shipping choices for a supported destination.
CHECK YOUR WORK
You’re ready when…
- Required fields fit your delivery process.
- A mobile customer can complete the test journey.
IF SOMETHING DOESN’T LOOK RIGHT
Troubleshooting
Why does checkout ask for unexpected information?
Review the saved checkout options and the product’s delivery requirements. Use a fresh checkout session when testing changes.
Why is a control missing or unavailable?
Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.