POS: scan products and take payment

Build a register cart, record tender, and provide a receipt.

10 min read · Updated September 19, 2026 · Screenshots use demonstration accounts

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Before you start

Use a paired device, authorized staff PIN, open drawer session, and configured payment types.

On a phone? Open the admin menu to find the same section. Screenshots below show the desktop view; tap “Open full size” for a closer look.
STEP 1

Open the register

Enter the register through Point of Sale and sign in with the authorized staff access. Confirm the register and location.

  • Verify you have an active session and the intended inventory location.
Lulu Guide Demo
POS: scan products and take payment — Lulu demonstration admin
Actual Lulu admin · Demonstration store and sample dataOpen full size ↗
STEP 2

Build the cart

Search or scan a product barcode, choose the correct variant, and set the quantity. Add the customer if needed.

  • Review item prices and supported discounts before checkout.
  • Use saved-cart controls when parking a sale, rather than marking an unpaid sale as paid.
STEP 3

Review checkout

Choose the checkout action and inspect the total, tax, discount, and required customer information.

  • Complete any required contact details before taking payment.
  • Review tipping if it is configured.
STEP 4

Record the tender

Select an enabled payment type. For cash, enter the amount tendered and check the change. For split payment, record each portion until the balance is covered.

  • For card or custom tender, confirm actual external payment success before recording it.
  • A register tender entry is not proof that a bank or terminal charged the card.
STEP 5

Finish and receipt

Complete the sale and use the receipt controls to provide the receipt. Review the resulting order if anything is unclear.

  • Do not repeat a payment after a slow response until you check the order and provider outcome.
  • Use email or print receipts where available. SMS receipts are not currently connected to a gateway.

CHECK YOUR WORK

You’re ready when…

  • The sale has the correct products and customer.
  • Tender covers the total and cash change is correct.
  • The receipt and order record exist.

IF SOMETHING DOESN’T LOOK RIGHT

Troubleshooting

Why is there still a remaining amount?

A partial or split tender has not covered the total. Check the amounts already recorded before adding the remaining payment.

Why is a control missing or unavailable?

Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.

Keep going

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