Use an account with billing access. Read the live amount and currency before confirming any purchase.
Review the store plan
Open Settings → Plan and inspect your current package, store status, and available change controls.
- Use the live billing screen for the amount and effective terms.
Inspect bills
Open Settings → Billing. Review the current billing cycle, Past bills, and Download actions.
- Match the bill to the correct store and billing period.
Review recurring apps
Inspect App subscriptions and Charges. Open the installed app and its listing to check the plan, usage limit, and cancellation controls.
- An external provider can bill separately.
- Do not assume uninstalling an app cancels a separate provider contract.
Change or close carefully
Read the confirmation before a plan change or cancellation. If the required cancellation or store-closure action is not exposed, contact support with the store address and request.
- Export needed records before closing a store.
- Keep the confirmation of any cancellation.
CHECK YOUR WORK
You’re ready when…
- Bills and recurring services have been identified.
- Changes have a clear confirmation and effective terms.
IF SOMETHING DOESN’T LOOK RIGHT
Troubleshooting
Why is a charge different from the website price?
Check currency, billing period, taxes, usage, and separate app charges in the actual bill. Ask support to reconcile an unexplained difference before repeating a payment.
Why is a control missing or unavailable?
Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.