A marketplace merchant account and Lulu channel activation may be required.
Check activation
Open Marketplaces under Sales channels and choose a platform. Read its connection status.
- If it says Not yet enabled by Lulu, contact support before planning a live launch.
Connect the account
Use the channel’s connection action and complete the provider authorization when available.
- Confirm the correct marketplace account and region.
Publish a small selection
Select a few eligible products and choose Publish / Update. Inspect the resulting listing status and external identifiers.
- Use Sync price & stock after checking the intended prices and inventory.
Monitor orders and messages
Use the channel’s supported order and message actions. Compare imported orders with the marketplace before fulfillment.
- Do not publish the whole catalog until a small end-to-end test succeeds.
CHECK YOUR WORK
You’re ready when…
- The channel shows a confirmed connection.
- A sample listing and order flow have been checked.
IF SOMETHING DOESN’T LOOK RIGHT
Troubleshooting
Why is synchronization unavailable?
The channel may not be enabled, the account may be disconnected, or provider authorization may have expired. Resolve the displayed status before retrying.
Why is a control missing or unavailable?
Confirm that you are in the correct store and that your role allows this action. Optional apps and channels may require installation, a plan, or activation. Share the screen name and error with support if access is still unclear.