STEP-BY-STEP USER MANUAL
Dropshipping manual
Plan your supplier setup, connect a supported provider, price products, fulfill orders, and coordinate returns.
Dropshipping requires activation. If your admin says the module is not enabled, contact support before configuring a live supplier or promising automatic fulfillment.
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CHAPTER 01
Prepare the business
Set up dropshipping on Lulu
Plan activation, supplier connections, products, and a test order before launch.
6 steps · 3 min readSet prices for supplier products
Review supplier costs and use pricing rules deliberately before publishing products.
5 steps · 3 min readSet up shipping and delivery
Review shipping profiles, zones, rates, and delivery options before you launch.
4 steps · 3 min readPolicies and privacy: publish customer information
Add store policies and review customer privacy controls.
4 steps · 8 min read
CHAPTER 02
Connect your provider
Connect CJdropshipping to your store
Prepare your CJdropshipping account, map products, and verify fulfillment with the Lulu team.
6 steps · 3 min readConnect AliExpress to your store
Prepare your AliExpress account, map products, and verify fulfillment with the Lulu team.
6 steps · 3 min readConnect Printful to your store
Prepare your Printful account, map products, and verify fulfillment with the Lulu team.
6 steps · 3 min readConnect Printify to your store
Prepare your Printify account, map products, and verify fulfillment with the Lulu team.
6 steps · 3 min readConnect Amazon MCF to your store
Prepare your Amazon MCF account, map products, and verify fulfillment with the Lulu team.
6 steps · 3 min read
CHAPTER 03
Run orders and resolve issues
Review and fulfill an order
Read payment and fulfillment status before preparing a customer’s order.
4 steps · 3 min readTroubleshoot a dropshipping order
Find where an order stopped before you retry or contact the supplier.
6 steps · 3 min readDropshipping: supplier returns and reconciliation
Coordinate supplier return status with the customer order and refund.
5 steps · 10 min readRefunds and cancellations: correct an order
Review refundable quantities, restocking, and cancellation status.
4 steps · 8 min readTest your store before launching
Work through the customer journey before opening your store to real orders.
4 steps · 3 min read
CHAPTER 04
Operate as a supplier hub
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